Privacy Policy – MAMAHOME Appliances

At MamaHome, we are committed to respecting and protecting your privacy. This privacy policy explains how we collect, use, and store your personal data, ensuring transparency and security in all our interactions with you.

How Do We Collect Your Data?

MamaHome collects data directly from you through various interactions, including:

Completing forms related to product purchases, inquiries, or promotions.
Subscribing to our newsletters or updates.
Voluntarily providing feedback via surveys or through our “Contact Us” channels.
Browsing our website, where we collect data via cookies.

We may also receive data indirectly from:

Social media platforms when you interact with our pages or advertisements.
Your browser or device when you access our website.

How Do We Use Your Data?

MamaHome collects and uses your data to:

Process your orders and deliver quality kitchen appliances efficiently.
Provide customer support and respond to inquiries or complaints.
Share promotional offers, product updates, and events you may find interesting.
Enhance your browsing experience on our website through personalization.
Conduct internal analysis to improve our products and services.

Sharing Your Data

In certain circumstances, MamaHome may share your data with trusted partners to:

Offer bundled services or promotions tailored to your needs.
Provide marketing services through email or SMS, if you have opted in.

We ensure that any data sharing complies with relevant data protection laws.

How Do We Store Your Data?

MamaHome securely stores your data on encrypted servers with advanced security measures to protect against unauthorized access. We retain your data for as long as necessary to fulfill the purposes stated in this policy, after which it will be securely deleted.

Marketing

MamaHome may send you updates about our products, offers, and events. If you prefer not to receive marketing materials, you can opt-out at any time by:

Clicking the “unsubscribe” link in our emails.
Contact us via email at info@mamahome.com.ng.

What Are Your Data Protection Rights?

MamaHome is dedicated to ensuring you are fully informed of your data protection rights, which include:

The right to access: Request copies of your personal data.
The right to rectification: Request corrections to any inaccurate data.
The right to erasure: Request the deletion of your data under certain conditions.
The right to restrict processing: Limit how we use your data under specific circumstances.
The right to data portability: Request that we transfer your data to another organization or directly to you.
The right to object: Decline the processing of your data for marketing purposes.

To exercise any of these rights, please contact us at info@mamahome.com.ng or call us at +234 907 739 3042.

Cookies

Cookies are used on our website to:

Keep your browsing session active.
Analyze website traffic to enhance user experience.

You can manage or disable cookies via your browser settings; however, doing so may affect website functionality.

Privacy Policies of Other Websites

MamaHome’s website may contain links to third-party websites. Our privacy policy applies only to our website. Please review the privacy policies of other websites when you navigate away from ours.

Changes to Our Privacy Policy

MamaHome regularly reviews and updates this privacy policy to reflect changes in our business or applicable laws. This policy was last updated in December 2024.